Privacy Policy

at 9k, we respect your privacy and understand the importance of protecting your personal information. the following privacy policy explains how we acquire, process, and protect your information when you place an order with us or visit our website.

1 - information we collect

we collect both personal and non-personal information to provide and improve our services. this includes:
  1. personal information:
    • name
    • email address
    • shipping and billing address
    • phone number
    • payment-related information, such as credit card details (processed securely through payment gateways)
  2. non-personal information:
    • ip address
    • browser type and version
    • device type
    • pages visited and browsing actions on our site
  3. order details:
    • product preferences
    • purchase history


2 - how we use your information

we use the collected information for: order fulfillment: to process your orders, deliver merchandise, validate orders, and provide customer service. communication: to inform you of order updates, respond to inquiries, and send marketing communications (subject to your preferences). website improvement: to analyze user behavior, enhance usability, improve website security, and perform other activities as detailed in this policy. legal compliance: to meet legal obligations such as tax filings or fraud prevention.

3 - sharing your information

we do not sell or rent your personal information to third parties. however, we may share your information with trusted third parties for specific purposes: service providers: such as payment processors, delivery agents, and email service providers who assist us in delivering our services. legal obligations: with authorities or regulators if required by law or to protect our legal rights. business transfers: in the event of a merger, sale, or acquisition, your information may be transferred to the acquiring entity.

4 - cookies & tracking technologies

we use cookies to enhance your browsing experience, including: measuring site visits and user engagement. storing login information and browsing history. delivering tailored advertisements (with your permission). you can control cookie usage through your browser settings.

5 - data security

we use best practices, including encryption, secure servers, and regular vulnerability assessments, to protect your data. however, no method of online transmission or storage is completely secure, and we cannot guarantee absolute data security.

6 - your rights

you have the right to: access: request the personal information we hold about you. rectify: correct inaccurate or incomplete data. delete: request the deletion of your personal data (subject to legal exceptions). opt-out: unsubscribe from marketing emails or adjust cookie settings. to exercise these rights, contact us at: support@9k.gg.

7 - data retention

we retain your personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, defend legal claims, and enforce our agreements.

8 - children’s privacy

our website and services are not intended for individuals under the age of 13. we do not knowingly collect personal information from children and require parental or guardian consent for any interactions.

9 - third-party services

our site may contain links to third-party websites. we are not responsible for their privacy practices. we recommend reviewing their privacy policies before providing personal information.

10 - changes to this policy

this privacy policy may be updated at any time. changes will be reflected on this page with an updated effective date. continued use of our services indicates acceptance of the revised policy.

11 - contact us

for questions or concerns about this privacy policy, please contact us at: email: support@9k.gg by using our services, you consent to the terms of this privacy policy.